Job Details

Myerstown, PA

Full Time

Salary

Yes

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If you are interested in applying for this position, fill out the application for employment and email it to our HR department by 7/31/2022

Key Account Manager- Industrial & Commercial

JOB SUMMARY

Reporting to the Director of Sales- Industrial/Commercial Channel, this position is responsible for driving the sales and day-to-day management and communication within the Industrial & Commercial customers in a selected Region. In addition, the Key Account Manager (KAM) works with the SVP to set revenue budgets, implement corporate sales initiatives, and works closely with purchasing, pricing and operations. 

FUNCTIONAL RESPONSIBILITIES

  • Implements strategies to acquire and maintain accounts within the industrial and commercial channel of business.
  • Works directly with key corporate customers and co-packers to implement, retain and drive company sales programs.
  • Spends approximately 60% of the time hunting and onboarding new business and 40% maintaining existing customers.
  • Works with internal personnel to identify new business opportunities and to manage current large customers.
  • Actively pursues new growth opportunities within current customers, including but not limited to; new products, purchasing and pricing.
  • Develops action plans to grow and increase profitability of current account business, leveraging business and performance tools. 
  • Acts as a liaison between key customers and the operations team; ensuring exceptional customer service and superb customer relationships.
  • Responsible for executing pricing strategies and increases within the channel and customers of business.
  • Executes and monitors product/pricing tests to identify the potential impact and its effects on the customers.
  • Works with customers to help increase sales and profit margins.

Required Knowledge, Skills, and Education:

  • Minimum 10 years’ experience working within the distribution or packaged goods industry as a Key Regional or Key Account Manager.
  • Experience working cross-functionally with distribution, production, finance and the senior leadership team.
  • Strong understanding of the retail landscape.
  • Chocolates background preferred but not required.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities.
  • A results-oriented individual who thrives working in a fast-paced environment and is able to contend with ambiguity.
  • Recognized ability to lead and influence others.
  • Proficient in Microsoft Office products, including Power Point, Excel and Outlook.